Whatsapp – Email overload & Enterprise social networks!

The last few years I have been really getting acquainted with several companies in my line of a work as tech sales guy. I see several organizational problems that I see building up due to unfettered tech and its wrong usage.  I’d love to solve them and have a few suggestions and being who I am they are inevitably about the more adoption of technology! I mean hey Whatsapp just got bought for like $10 +billion and people have a huge opinion about it. But all it did there was just move text messaging from the voice on CDMA+GSM spectrum network to the Internet Protocol/data network on the GSM+CDMA spectrum and added a layer of take and share media and files, create private friends or family social networks and on the mobile!

Email overload at the workplace is the latest big thing now that I really want to handle – it is so current now that were you to type in that search word – damn there’d be an article an hour back like say this one when I started to type this out. The solution is not too tough really – all you have to do is move that traffic else where on other servers that can handle it and is not as crowded and with less noise.

Go Yammer  and the ESN way. ESN is something I think I coined if no one has used before: enterprise social networks. If you don’t want to use Yammer – you may as well use FB – create corporate FB Ids centrally etc. But the point is it is they are there and can be used. You could try moving to the sales force dot com platform and use that as your workflow and sales force automation systems also and create that process. People like it or not read their FB messages, twitter feeds, Whatsapp dialogues more than anything else. More than SMS perhaps! There is even bug report on mozilla asking to see if reddit can be used to replace yammer?

Also the medium makes it such that people are forced to stay on script; brevity is the soul of wit as said Polonious in Hamlet  – a Shakespearean play. People need to have to be brief by the urgency of the medium and the forced restriction of space. Occasionally it spawns it’s own language like BRB, IMO, IMHO; LOL; BTW! Plus it brings in the concept of presence ; you know who is logged in on a server somewhere on the internet and can send receive files etc!! There are also possible videoconferencing and tele calling available which makes ESN the best way to go to handle email overload. In a very Marshall Mac Luhanesque manner; the medium becomes the message! Also it is open source capable and can be mostly configured for free with admin levels rights requires payments but it gets the work done!

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About Soumya
A technology enthusiast, forever enamored by all that it hath wrought and of course here is an attempt at making sense of it all and perhaps simplifying it!

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